Privacy Policy

When you use our platform, we may collect:

• Name
• Email address
• Phone number, if provided
• Account information
• Learning progress and AI assessment results
• Device and browser information
• Payment details processed through secure third-party payment providers

We use your information to:

• Create and manage your account.
• Provide AI-powered PTE learning services.
• Track your learning progress.
• Improve our platform and user experience.
• Respond to support requests.
• Send important service updates and notifications.

For your security, BigEducation AI does not store your complete payment card details. Payments are securely processed by trusted third-party payment providers.

We may use cookies and similar technologies to improve website performance, remember your preferences, and enhance your browsing experience.

We take reasonable technical and organisational measures to protect your personal information. However, no online service can guarantee absolute security.

We may use trusted third-party providers for services such as authentication, analytics, cloud hosting, and payment processing. These providers only access information necessary to perform their services.

You may request access to, correction of, or deletion of your personal information by contacting us. Certain information may be retained where required by law or for legitimate business purposes.

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and your continued use of the platform constitutes acceptance of the updated policy.

If you have any questions about this Privacy Policy, please contact us:

Email: support@bigeducation.ai
Website: https://bigeducation.ai